Return of goods
You have the legal right to cancel your order for most items within 14 days of receiving the goods. If you wish to cancel using this right, you need to inform us in writing within 14 days starting the day after you received the goods. You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.
If you are not satisfied or if you have ordered the wrong items, the items are damaged or faulty upon receipt or you simply don’t require the item, we offer a flexible returns policy and are happy to accept items back for a refund or exchange.
New items returned for refund or exchange:
- Goods must be returned within 14 days of receipt.
- Goods must be returned along with the original packaging.
- Goods must be in new condition as sent.
- Goods must be accompanied with a covering letter or note.
Return of products must be covered by the customer.
All returns should be made to the following address at your cost:
Precision Technic Defence A/S
9230 Svenstrup J
Att.: Webshop return